Have a question? We’ve got answers.

See all the ways you can get in touch with us below!

Get instant help. Chat with us!

Get help through our chatbot or live chat with one of our Mobilists™, available 10am – 9pm EST, 7 days a week.

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Have a live MobilistTM contact you.

Schedule some 1-on-1 time with a live MobilistTM through call back, text or email. Response time is usually within 24 hours.

Book an in-store appointment.

Whether picking up a reservation or simply wanting to test out our phones in-store, now you can now book an appointment at your nearest store.

We’d love to hear from you!

Have feedback on a recent experience with us? We want to know! Leave a review with us.

Find us at your favourite grocery stores.
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Legal Details

Contact our Head Office:
The Mobile Shop
600-500 Lakeshore Blvd. West
PO Box 600
Toronto, Ontario M5V 2V9

You can also fill out a form on the Contact Us page.